Privacy Policy
Tatucyo Co., Ltd. (Hereinafter referred to as "the Company") has established the following Privacy Policy (hereinafter referred to as "this Policy") concerning the handling of user's personal information in the services provided on this website (hereinafter referred to as "the Service").
(Personal Information)
"Personal Information"" refers to ""personal information"" as defined in the Act on the Protection of Personal Information. It is information about a living individual that can be used to identify a specific person, either alone or in combination with other information, such as the name, date of birth, address, telephone number, contact information, and other descriptions included in the information. It also includes data related to facial appearance, fingerprints, voiceprints, and information that can be used to identify a specific person on its own, such as the insurer number on a health insurance card (personal identification information)."
(Method of Collecting Personal Information)
"The Company may ask users for personal information such as their name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number when they register for our services. We may also collect transaction records, including users' personal information, and payment-related information from our partners (including information providers, advertisers, and ad distributors; hereinafter referred to as ""Partners"")."
(Purpose of Collecting and Using Personal Information)
1. To provide and operate our services.
2. To respond to user inquiries (including identity verification).
3. To send emails about new features, updates, and campaigns for the services the user is using, as well as information about other services provided by the Company.
4. To contact users as necessary, such as for maintenance or important announcements.
5. To identify users who violate the terms of use or who attempt to use the services for fraudulent or improper purposes, and to deny them access.
6. To allow users to view, change, or delete their registration information and to view their usage status.
7. To bill users for usage fees for paid services.
8. For purposes incidental to the above-mentioned purposes of use.
(Changes to the Purpose of Use)
1. The Company may change the purpose of use of personal information only when it is reasonably recognized that the new purpose is related to the previous one.
2. If the purpose of use is changed, the Company will notify users of the new purpose via a method prescribed by the Company or make an announcement on this website.
(Provision of Personal Information to Third Parties)
1. The Company will not provide personal information to a third party without the prior consent of the user, except in the following cases. This does not apply to cases permitted by the Act on the Protection of Personal Information or other laws and regulations.
·When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the individual.
·When it is particularly necessary for the improvement of public health or the promotion of the sound growth of children, and it is difficult to obtain the consent of the individual.
·When it is necessary to cooperate with a national government agency, a local public body, or an individual or entity entrusted by them in executing the affairs prescribed by law, and obtaining the consent of the individual may hinder the execution of such affairs.
·When the Company has notified or announced the following matters in advance and has submitted a notification to the Personal Information Protection Commission:
- The purpose of use includes providing information to a third party.
- The items of data to be provided to a third party.
- The means or method of providing the information to a third party.
- The provision of personal information to a third party will be stopped at the request of the individual.
- The method for accepting requests from the individual.
2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information does not fall under the category of a third party:
- When the Company entrusts the whole or a part of the handling of personal information to an outside party to the extent necessary to achieve the purpose of use.
- When personal information is provided in connection with the succession of a business due to a merger or other reasons.
- When personal information is used jointly with a specific person, and the Company has notified the individual in advance or has made it easy for the individual to know the following information: the fact of joint use, the items of personal information to be jointly used, the scope of joint users, the purpose of use by the users, and the name of the person responsible for the management of said personal information.
(Measures for Secure Management)
1. The Company will not provide personal information to a third party without the prior consent of the user, except in the following cases. This does not apply to cases permitted by the Act on the Protection of Personal Information or other laws and regulations.
2. To manage personal information securely, we have established internal regulations and require those engaged in personal information handling to comply with them. We also regularly and appropriately manage the status of compliance.
3. When entrusting the handling of personal information to an external party, we will supervise the entrusted party to ensure proper handling through the conclusion of confidentiality agreements, etc.
(Disclosure of Personal Information)
1. When a user requests the disclosure of their personal information, the Company will disclose it to the user without delay. However, we may not disclose all or part of the information in the following cases. If a decision is made not to disclose the information, we will notify the user of that fact without delay.
- When there is a risk of harming the life, body, property, or other rights or interests of the individual or a third party.
- When there is a risk of causing significant hindrance to the proper operation of the Company's business.
- When it would violate other laws and regulations.
2. Notwithstanding the provisions of the preceding paragraph, we will not, in principle, disclose information other than personal information, such as history information and characteristic information.
(Correction and Deletion of Personal Information)
1. If a user's personal information held by the Company is incorrect, the user can request the Company to correct, add, or delete (hereinafter referred to as ""Correction, etc."") their personal information in accordance with the procedures prescribed by the Company.
2. If the Company determines that it is necessary to comply with the user's request from the preceding paragraph, we will make the necessary corrections to the personal information without delay.
3. When the Company makes corrections, etc., based on the provisions of the preceding paragraph, or when we decide not to make corrections, etc., we will notify the user of that fact without delay.
(Suspension of Use, etc. of Personal Information)
1. If a user requests the suspension of use or deletion (hereinafter referred to as ""Suspension, etc."") of their personal information on the grounds that it is handled beyond the scope of its purpose of use or that it was obtained by fraudulent means, the Company will conduct the necessary investigation without delay.
2. Based on the results of the investigation in the preceding paragraph, if we determine that it is necessary to comply with the request, we will suspend the use, etc. of the personal information without delay.
3. When the Company suspends the use, etc. based on the provisions of the preceding paragraph, or when we decide not to suspend the use, etc., we will notify the user of that fact without delay.
4. Notwithstanding the preceding two paragraphs, if the suspension of use, etc. would incur a large cost or is otherwise difficult, and if we can take alternative measures necessary to protect the user's rights and interests, we will take such alternative measures.
(Changes to the Privacy Policy)
1. The contents of this Policy may be changed without notifying the user, except for matters otherwise stipulated in this Policy or by law.
2. Unless otherwise specified by the Company, the revised Privacy Policy will become effective when it is posted on this website.
(Complaints and Consultation Regarding Personal Information)
For complaints and consultations regarding personal information, we have established a ""Personal Information Consultation Desk"" to respond promptly and sincerely. Please also direct any inquiries about the disclosure or correction of personal information to the following contact:
(Weekdays: 9:00 - 18:00, except 12:00 - 13:00)
FAX: +81-92-403-9879 (24-hour reception)
Click here for the email form."
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*Please refrain from using this form for sales purposes.
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